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Australia and New Zealand Banking Group (ANZ Bank) SWOT and PESTLE Analysis

ID : 52252253| Feb 2023| 22 pages

COMPANY PROFILE -ANZ Bank

Business Sector :Banking and Financial Services

Operating Geography :Melbourne, Australia, Global

About ANZ Bank :

The Australia and New Zealand Banking Group Limited (ANZ Bank) was first opened as Bank of Australia, which opened its first office in Sydney in the year 1835. It then established an office in Melbourne in 1838 which is where its current headquarters is located. It is Australia's second-largest bank in terms of assets, and the fourth-largest bank in terms of market capitalization. ANZ operates in 33 markets globally with representation in Australia, New Zealand, Asia, Pacific, Europe, America and the Middle East. ANZ employs 51,000 people worldwide and serves approximately nine million customers through its subsidiaries. The bank has over 570 branches in Australia, serving around six million customers. For the seventh year in a row, ANZ's Institutional business was recognised by the market as customers' leading banking partner and most reliable source of funding in June 2022.

ANZ’s USP lies in it being the largest bank in Australia, the largest banking group in New Zealand and Pacific, and among the top 20 banks in the world. The mission statement of ANZ reads, “To shape a world where people and communities thrive. Our people are proud to help people achieve incredible things – be it buying their home, building a business, or saving for things big or small.”

ANZ Bank Revenue :


$9.3 billion – FY ending 30th September 2021
$9.2 billion – FY ending 30th September 2020

Ownership / Major shareholders :

ANZ is a company that is publicly listed and was established in the year 1977. The Australia and New Zealand Banking Group Limited is the operating company with the main holding. Being one of the 5 largest listed Australian companies, ANZ stands as the No.1 bank in New Zealand as well. The Bank has more than 545,000 shareholders, minus the ANZ employee shares that are held under the bank’s employee share schemes.

Competitive Analysis of ANZ Bank

SWOT
PESTLE
The SWOT analysis for ANZ bank is presented below:
Strengths
Weaknesses
1. Strong focus on talent management
2. Environmental and community welfare strategies
3. Delivering consistent growth and shareholder value
4. Rich Value based system
1. Involved in controversies and scams
2. Lagging in technology implementation
Opportunities
Threats
1. Performance enhancement through employee engagement
2. Establishing itself as an environmentally conscious bank
3. Expansion in new markets
1. Culture mismatch may pose difficulties in post-merger integration
2. Competitor threats in existing & evolving markets.
3. Threat due to low-risk appetite
4. Potential loss of customers due to poor service and controversies
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Detailed SWOT Analysis of ANZ Bank

Strength

1. Strong focus on talent management: In order to ensure high level of customer satisfaction, a lot of focus is given on attracting and managing the right talent. The bank focuses on attracting talent from diverse backgrounds on the basis of age, gender and culture. A lot of focus is also given on rewarding and recognizing employees, continuously reviewing existing working conditions and ensuring good working relations with a view to retain talented employees. The primary aim behind providing all these benefits is to ensure an ethical and customer service-oriented workforce.

2. Environmental and community welfare strategies: ANZ actively looks to manage the impact of their activities on their environment. They look to ensure sustainability by reducing cost, lowering impact on environment and set targets to reduce environmental footprint (energy consumption, waste disposal, etc.) The bank has invested $398.2 million in low carbon and sustainable solutions along with other growth-oriented developments, as of FY21. This includes 22% of the total investments made by the group. As far as the community is concerned, their staff, customers and shareholders are given opportunity to donate their skills, time and the bank enables them to make donations to charity. Various programs to make a financial contribution, provide education, relief during natural disaster to the weaker sections of the society have also been developed.

The remaining section under "Strength" is available only in the 'Complete Report' on purchase.

Weakness

This section is available only in the 'Complete Report' on purchase.

Opportunity

This section is available only in the 'Complete Report' on purchase.

Threat

This section is available only in the 'Complete Report' on purchase.

Major Competitors :

Major Brands :

  • BladePay
  • FastPay Next Generation

Key Business Segments / Diversification :

ANZ Bank
Technology Digital Banking Group operations and services Corporate centers

Recent Acquisition / Mergers / Alliance / Joint Ventures / Divestitures :

Open Table Preview
Name
Business Segment
Year
Type
Objective/Synergy Achieved
WorldlinePayments2020AllianceTo deliver state-of-the-art products and services to its very large portfolio of merchant customers.
DBSBanking and Finance 2016AllianceThis alliance was formed to enable rapid scale-up of digital strategy in Indonesia and Taiwan
Royal Bank of ScotlandBanking and Finance 2009AcquisitionRBS assets in Indonesia, Singapore and Hong Kong were acquired in order to establish its presence in the Asian Financial Market and compete with other global banks.
Source: Company website and other reliable sources. The detailed table is available in the Complete Report.
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References used in ANZ Bank SWOT & PESTLE Analysis Report

1. Annual Report – https://www.anz.com/content/dam/anzcom/shareholder/ANZ-2020-Annual-Report.pdf
2. Investor Presentation - https://www.anz.com/content/dam/anzcom/shareholder/2021-FY-results-investor-discussion-pack.pdf
3. About Us - https://www.anz.com.au/about-us/our-company/
4. Newsroom - https://www.media.anz.com/
The detailed complete set of references are available on request in the 'Complete report' on purchase.

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SWOT & PESTLE.com (2024). Australia and New Zealand Banking Group (ANZ Bank) SWOT and PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/anz-bank/ [Accessed 20 Apr, 2024].

In-text: (SWOT & PESTLE.com, 2024)

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