Bed Bath and Beyond SWOT and PESTLE Analysis

Strength

1. Omnichannel retailer offering high quality and differentiated products for the home and heart-felt life events: One of the strongest characteristics of Bed Bath & Beyond is its vast portfolio of differentiated, in terms of quality, i.e., high quality solutions, products and services. Operating under the nametags of Bed Bath & Beyond, Christmas Tree Shops, Christmas Tree Shops, Harmon, Harmon Face Values, or Face Values, buybuy BABY and World Market, Cost Plus World Market or Cost Plus, the Company by and large sells domestic merchandise and home furnishing assortments for home and nostalgic or heart-felt life events. Moreover, the company also provides to its customers, the luxury of buying from multiple channels, online or in-store or mobile or a customer contact centre, as per their convenience. Post the purchase, Bed Bath & Beyond either ships the products directly to the customers through stores and vendors, or asks the customers to pick their purchases from the in-store.

2. Robust ecommerce platform of various websites and applications: Along with its offline store, Bed Bath & Beyond owns a number of websites and apps like bedbathandbeyond.com, bedbathandbeyond.ca, buybuybaby.com, buybuybaby.ca, harmondiscount.com, facevalues.com, christmastreeshops.com, andthat.com, harborlinen.com, tygroup.com, worldmarket.com, ofakind.com, onekingslane.com, chefcentral.com and decorist.com, which helps the company in building a robust ecommerce platform. Moreover, the digital channels are integrated with the retail stores by the Company with the intentions of providing the customers with a seamless and holistic shopping experience. The stores’ inventory is used to fulfil the in-store orders as well as, utilized for shipping to another store, vendor or other distribution facilities for a nearby customer. The digital orders, i.e., the purchases made through mobile or portal are shipped to the customer, either directly from the stores or vendors, or the company’s distribution facilities.

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Weakness

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Opportunity

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Threats

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Political

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Economic

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Social

1. Wave of millennials are now finally buying homes: often older homes that need more repairs. Research conducted at HomeAdvisor showed that the Millennials are doing a greater number of home improvement projects each year than any other age group. This demographic juggernaut is going to drive billions of dollars of home improvement in the coming years as more Millennials become homeowners and as their incomes and their home equity rise. Further, as per 2019 report by Joint Center For Housing Studies of Harvard University, approximately 80% of the 137 million homes in the US are at least 20 years old and 40% are at least 50 years old.

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Technological

1. Advancement of the retail industry into technology like automated checkouts: The retail industry has been taking long strides towards the involvement of advanced technologies like augmented reality, cashier-less stores, personalized search options, etc. into the business processes, thereby hoping to alter the entire face of the concerned sector. For example, with the advent of 3D manufacturing technologies, the customer expectations of on-demand product selections are increasing. Companies like Adidas have experimented with 3D-printed apparel and Amazon has acquired the body-scanning firm Body Labs. Also, the sector is swiftly shifting towards automated checkouts or cashier-less stores with the establishment of companies like Standard Cognition, Amazon Go etc. So, to stay up-to-date with the current technological trends, Bed Bath & Beyond has to step out of its conventional methods into the potential arena of technological capabilities.

2. Leveraging cloud computing in retail: Considering the movement of most of the companies into the technology mode, embracing advanced technologies has become a necessity these days. Following a 0.6% drop in the net sales in the fourth quarter of FY18, Bed Bath & Beyond decided to invest aggressively in altering its foundational structure. It included changing its strategic focus towards improving the company’s pricing, service, and digital experience with the help of cutting-edge technology. For inventory minimization as well as a better customer experience, the company will be moving into cloud-enabled technologies to improve its existing digital architecture, provide personalized solutions as well as offer a dynamic assortment pricing

Legal

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Environmental

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