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Charter Communications SWOT and PESTLE Analysis

ID : 52539753| Feb 2023| 22 pages

COMPANY PROFILE -Charter Communications

Business Sector :Telecommunications and media

Operating Geography :USA, North America, Global

About Charter Communications :

Charter Communications is a leading broadband communication company and the second largest after Comcast in the US. This American telecommunications and mass media company is headquartered in Stamford, Connecticut, United States. They provide a full range of broadband services, including Spectrum TV, video entertainment, Spectrum Internet, Spectrum Voice and Spectrum Business. All these services are customizable and cost-effective solutions to business organizations. Charter’s advertising sales services are sold under the Spectrum Reach brand. Charter gets an edge over its competitors by providing high quality customer services and customizations of all sorts. As of early 2023, they have their footprint across 41 states in the United States of America and they boast of 32 million telephone connections and internet customers with 93,700 Charter employees. Charter excels in providing top notch video online delivery services which differentiates them from its competitors. These services can be customized and are available on all platforms like TV, tab, laptops and mobile phones. They provide Ultra HD quality streaming services. Charter has recently acquired Bright House networks and Time Warner Cable and this has further increased their expanse.

Charter Communications’ USP or unique selling point lies in being the second-largest cable operator in the United States by subscribers, after Comcast, and third largest pay TV operator behind Comcast and AT&T. Charter is America’s fastest growing TV, internet and voice company, achieved growth through innovation and acquisitions of cable properties. Charter Communications mission statement reads "To provide value to its customers by offering high quality communication services, continually improving customer care, and unwavering commitment of its employees."

Charter Communications Revenue :


$54,022 - FY ending 31st Dec, 2021 (Y-o-Y growth of 4.5%)
$51,682 - FY ending 31st Dec, 2020

Competitive Analysis of Charter Communications

SWOT
PESTLE
The SWOT analysis for Charter Communications is presented below:
Strengths
Weaknesses
1. Leader in telephone and Internet services
2. Strong financial performance and revenue growth
3. Wide geographic footprint in the USA
4. Wide range of services and products
1. Dependence on third party service providers and licensors
2. Near nil presence outside of USA
Opportunities
Threats
1. Partnership and collaboration with tech companies and startups
2. Competitive pricing with new features.
3. Growing demand for High-speed internet and mobile data services
1. Losing potential customers in face of rigid competition
2. Rising programming costs per video customer
3. Challenging technology patents and rights
SWOT & PESTLE (combined)
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Detailed SWOT Analysis of Charter Communications

Strength

1. Leader in telephone and internet services: Chartered Communications is the second largest cable operator in the USA and the third largest Pay TV providers (by the number of subscribers). The company added 940,000 new customer relationships and over 1.2 million net new Internet Customers in the 2021. The company also grew their mobile lines by 1.2 million in 2021. The company improved this in the following year and added 1.7 residential and SMB mobile lines in 2022. This also helped them significantly as by the end of 2022, the company had a total of 32.2 million residential and SMB customer relationships. This is an increase of almost 4 million from the number of users in 2019 with an addition of 344,000 total Internet customers in the year 2022 itself. As mentioned already, the company is the second largest cable operator in the United States and the leading company in broadband communication services providing video, internet and voice services. They own and operate regional and local sports, and news channels. Charter boasts of a high capacity, two-way telecommunications network which encompasses 50 million households and many SMEs across the United States. They also offer wireless internet services which include Wi-Fi services. About 250 million devices are expected to be wirelessly connected through their network. The wireless connections are focused more on homes.

2. Strong financial performance and revenue growth: Charter Communications has a stable financial performance and has seen consistent revenue growth over the years. This strong financial performance provides the company with the resources to invest in new initiatives and expand its operations. Additionally, consistent revenue growth demonstrates the company's ability to meet customer needs and generate customer loyalty. The company has seen steady growth in revenue during the Covid era too on the back of an increased demand for more mobile and home internet connections due to the rapid digitalisation. The revenue of the company has steadily increased over the last three years. In 2020, the total revenue was $48,097 million which was an increase of almost $2.5 million compared to the year 2019. In 2021, this saw an increase by 7.5% and increased to $51,682 million. This further strongly increased by 4.5% in the year 2022 and the reported revenue for the year was $54,022. Similarly, the adjusted EBITDA increased by 4.8% in 2022 compared to 2021. For the time period of 2019 to 2021, the adjusted EBITDA increased by a whopping 11% from $16,855 million in 2019 to $20,630 million in 2021. The net income attributable to shareholders increased by 44% in 2021 and was reported at $4.7 billion. This number increased further in 2022 and reached a total of $5.1 billion.

The remaining section under "Strength" is available only in the 'Complete Report' on purchase.

Weakness

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Opportunity

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Threat

This section is available only in the 'Complete Report' on purchase.

Key Business Segments / Diversification :

Charter Communications
Broadband Cable television Digital cable Digital telephone
Home security Internet security HDTV
Internet VoIP phone
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References used in Charter Communications SWOT & PESTLE Analysis Report

1. Fourth Quarter and Full Year 2022 Results - https://ir.charter.com/static-files/7b9e930d-32d2-4d5e-b402-4ed4f3f4a9a9
2. Annual Report - https://www.annualreports.com/HostedData/AnnualReports/PDF/OTC_CHTR_2021.pdf
3. Licensed Spectrum Boosts The Economy And U.S. Wireless Standing - https://www.forbes.com/sites/ikebrannon/2023/01/13/licensed-spectrum-boosts-the-economy-and-us-wireless-standing/?sh=2f9f4fbd63d4
4. Per Capita Disposable Income - https://www.ibisworld.com/us/bed/per-capita-disposable-income/33/
The detailed complete set of references are available on request in the 'Complete report' on purchase.

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Charter Communications SWOT and PESTLE Analysis - SWOT & PESTLE.COM

SWOT & PESTLE.com (2024). Charter Communications SWOT and PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/charter-communications/ [Accessed 29 Mar, 2024].

In-text: (SWOT & PESTLE.com, 2024)

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Charter Communications SWOT and PESTLE analysis has been conducted by Richa Shrivastav and reviewed by senior analysts from Barakaat Consulting.

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