COMPANY PROFILE -Computacenter plc
Business Sector :Information Technology
Operating Geography :UK, Europe, Global
About Computacenter plc :
Based in Hatfield, United Kingdom, Computacenter is a British multinational which provides computer services to public and private-sector customers. It helps its customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. The company specialises in combining global reach with local expertise. It provides local services and operates Integration Centers and Service Centers across Asia, USA, South Africa, and Europe. It was founded in 1981, in the UK by Philip Hulme and Peter Ogden. Along with being listed on the London Stock Exchange Computacenter is also a constituent of the FTSE 250 Index. The firm is involved in the supply, support, implementation and management of information technology systems. Subsidiaries and brands that address specific market segments are operated by the company. Digica and Allnet were acquired by Computacenter and are now integrated within their business. The group has committed itself to the 10 core principles of United Nations Global Compact and also works with its customers to help them meet their 'sustainable IT' objectives. Computacenter successfully acquired ITL Logistics business in 2021 in order to expand its own IT logistics fleet.
Computacenter's Unique Selling Proposition or USP lies in it being a prime independent technology partner which is trusted by large corporate and public sector organisations. The company's mission statement reads "Computacenter’s mission is to maximise user productivity and the business value of IT, for enterprise and corporate organisations. In doing so, we deliver strong returns for our shareholders and enrich our employees’ careers."
Computacenter plc Revenue :
£ 5,441 million - FY ending 31st December 2020 (y-o-y growth 7.7%)
£ 5,052 million - FY ending 31st December 2019
Competitive Analysis of Computacenter plc
The SWOT analysis for Computacenter plc is presented below in a matrix followed by the detailed analysis report:
Strengths | Weaknesses |
1. Strong customer base with prominent clients
2. Proven near shore location strategy
3. Well penetrated and diversified product portfolio
4. Partner to governments across EU
| 1. Core business highly concentrated into limited countries |
Opportunities | Threats |
1. Digital technology increasingly being the enabler of businesses during crisis
2. IT Service Desk in demand for service delivery
3. Surge in demand due to remote work
4. New demand for agility favors independent infrastructure | 1. Loss of revenue from existing clients as they minimized requirements
2. Cyber-attacks on IT infrastructure
3. GDPR compliance causing uncertainty in operating costs
|
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Detailed SWOT Analysis of Computacenter plc
Strength
This section is available only in the 'Complete Report' on purchase.
Weakness
This section is available only in the 'Complete Report' on purchase.
Opportunity
1. Digital technology increasingly being the enabler of businesses during crisis: As the Covid-19 pandemic was spreading across the globe, businesses tried to move to online mode. Even majority of European governments are moving operations to digital platforms. This has increased the demand for IT infrastructure implementation, especially in remote working infrastructure services. The upcoming startup businesses are highly dependent on IT services and are seeing a steep rise in demand. This spiralled the demand from new customers for support of IT services and infrastructure. Many customers needed flexible IT services which could augment their inhouse IT capabilities. There is a growing demand for datacenter-based services due to the migration of data to cloud. Computacenter has expertise in all these services. It needs to expand its capabilities to serve majority of its customers in a smooth manner.
2. IT Service Desk in demand for service delivery: IT service desks are used to support the employees in the resolution of issues that they face. For example, the VPN issues and software provisioning issues will be reported more now as remote work has become the norm. There are two ways to handle this growing demand. First the service desk teams should be trained and upskilled regularly to handle any rare tickets. Second, the repetitive tickets should be resolved by an automated process. The complete resolution process can be enhanced through integration of AI with the service desk. Along with AI the resolution of issues can be speeded up with centralization of operations with cloud. Today robotic process automation is automating most of the helpdesk processes. Computacenter should invest to strengthen its capabilities.
The remaining section under "Opportunity" is available only in the 'Complete Report' on purchase.
Threat
This section is available only in the 'Complete Report' on purchase.
The PESTLE analysis for Computacenter plc is presented below in a table followed by the detailed analysis report.
Political | Economical |
1. Localization of cloud servers causing uncertainty globally | 1. Recession making IT firms cautious of new hiring
2. IT is a prime driver of economic growth
|
Social | Technological |
1. IT will facilitate tendency of population to move away from suburbs
2. IT has accelerated formation of global communities
| 1. AI is transforming the IT industry
2. Cloud computing preferred for IT infrastructure
|
Legal | Environmental |
1. Brexit related data transfer regulations affecting IT sector | 1. IT has helped in dematerialisation of economic activities
2. Data centres contribute significantly to carbon emissions
|
Computacenter plc SWOT and PESTLE Analysis PDF Report is a custom report and will be delivered to your email inbox within 2 business days from purchase.
Detailed Pestle Analysis of Computacenter plc
Political
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Economic
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Social
This section is available only in the 'Complete Report' on purchase.
Technological
1. AI is transforming the IT industry: IT has transformed many businesses and AI will be the new disruptor for the IT industry. AI has the capabilities to solve complex operational problems in IT. It will give a fillip to the agile framework that is currently a popular mode of providing IT solutions. With machine learning and deep learning technologies AI can perform the core operations of the IT industry. AI can smoothly oversee quality assurance work or process automation of operations. Each of these changes are already taking place in majority of the firms. Computacenter must evolve to incorporate all these changes. The company’s current infrastructure is not capable of supporting advanced AI applications. So, Computacenter needs to provide the right infrastructure to its customers. It also needs to upskill its employees so that the human workforce will be capable of taking assistance from AI applications to give the best results.
The remaining section under "Technology" is available only in the 'Complete Report' on purchase.
Legal
This section is available only in the 'Complete Report' on purchase.
Environmental
This section is available only in the 'Complete Report' on purchase.
Major Brands :
- Computacenter
- Apple
- Apple Financial Services
Computacenter plc SWOT and PESTLE Analysis PDF Report is a custom report and will be delivered to your email inbox within 2 business days from purchase.
TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?
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Check Out Analysis of Other Relevant Companies
References used in Computacenter plc SWOT & PESTLE Analysis Report
1. Computacenter plc Annual Report and Accounts 2020 - https://investors.computacenter.com/static-files/e6f14acd-9081-4a44-9742-49121f1f986a
2. How IT Help Desks Can Accelerate Service Delivery For Remote Employees - https://www.forbes.com/sites/forbestechcouncil/2020/04/15/how-it-help-desks-can-accelerate-service-delivery-for-remote-employees/?sh=1f3d843e30e1
3. Should firms be more worried about firmware cyber-attacks? - https://www.bbc.com/news/business-56671419
4. How much does GDPR compliance cost in 2021? - https://www.itgovernance.eu/blog/en/how-much-does-gdpr-compliance-cost-in-2020
5. Four myths about the cloud: The geopolitics of cloud computing - https://www.atlanticcouncil.org/in-depth-research-reports/report/four-myths-about-the-cloud-the-geopolitics-of-cloud-computing/
The detailed complete set of references are available on request in the 'Complete report' on purchase.
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Computacenter plc SWOT and PESTLE analysis has been conducted by Mohit Harishchandra Deshmukh and reviewed by senior analysts from Barakaat Consulting.
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