COMPANY PROFILE -Pegasystems Inc.
Business Sector :Software Technology
Operating Geography :United States, North America, Global
About Pegasystems Inc. :
Pegasystems Inc., based in Cambridge, Massachusetts, is an American software firm. Pegasystems is a software company that was founded in 1983 by Alan Trefler and specializes in customer relationship management, robotic process automation, and business process management. PEGA has been a publicly traded firm since 1996. The Pega Platform, which is part of the Pega Infinity suite of applications for customer engagement and digital process automation, is the company's main software product. It is designed to connect customer interfaces with back-end process automation. Pegasystems claims that its apps are certified to run on Google Cloud as well as other public cloud platforms such as Microsoft Azure, Amazon Web Services, and Pivotal's Cloud Foundry. Insurance, financial services, healthcare, life sciences, government, manufacturing, high tech, communications & media, energy, and utilities are among Pegasystems' specialties. Trefler researched chess-playing computer systems before launching the company in the early 1980s. During its early years, the company specialized in case management, mostly for companies like American Express. As of early 2023, Pegasystems employed over 6,133 people.
The USP or Unique Selling Proposition of Pegasystems is that they have a scalable architecture and low-code platform to stay ahead of rapid change. Pegasystems’ mission statement is "To deliver innovative software that crushes business complexity, so our clients can solve problems today and transform for tomorrow."
Pegasystems Inc. Revenue :
US$ 1,212 million - FY ending 31st December 2021
US$ 1,018 million - FY ending 31st December 2020
Competitive Analysis of Pegasystems Inc.
The SWOT analysis for Pegasystems Inc. is presented below in a matrix followed by the detailed analysis report:
| Strengths | Weaknesses |
1. Enterprise software suite Pega Infinity™ offers Business engagement in 8+ sectors
2. Revolutionary achievements with high performing software products
3. Notable organizational and technological excellence
4. Customer-centric business structuring
5. Top global companies in 8+ industry sectors as its clients
| 1. High liabilities and loss over last two consecutive years (FY 2019-20; FY 2020-21)
2. Steep decline in income from operations over the last 5 years
|
| Opportunities | Threats |
1. Opportunity to increase market share in Asia Pacific
2. Pega cloud services may prove beneficial as a major revenue generator
3. Strategic acquisitions to expand reach
| 1. Reliance on third parties for major activities raises future concerns
2. Stiff competition from Fortune 100 IT companies
3. Uncertainty over retention rate of major revenue generating Pega Cloud subscriptions
4. Lay-off of employees amid recession fears
|
Pegasystems Inc. SWOT and PESTLE Analysis PDF Report is a custom report and will be delivered to your email inbox within 2 business days from purchase.
Detailed SWOT Analysis of Pegasystems Inc.
Strength
This section is available only in the 'Complete Report' on purchase.
Weakness
This section is available only in the 'Complete Report' on purchase.
Opportunity
1. Opportunity to increase market share in Asia Pacific: Initial research projected increasing demands for enterprise softwares all over the globe. Asia Pacific was also projected as the fastest growing market for these softwares. Pegasystems revenues are much lower in Asia Pacific as compare to USA. But since India serves as a major market for Pega softwares, Pegasystems has great opportunity to crank up its marketing and product advancement and capture the market all over Asia Pacific. Securing a leading position in the market would be feasible at this point, since the market is still in adolescence.
The remaining section under "Opportunity" is available only in the 'Complete Report' on purchase.
Threat
1. Reliance on third parties for major activities raises future concerns: Pegasystems Inc. heavily relies on third-party software and services for almost all of its functioning. The sales, marketing, support, product development and hosting of Pega softwares and services has third party support. Pegasystems depend on the functionality and availability of hosting facilities of third-parties, including their security measures. This creates uncertainty for the company, as any disruption in third-party service or in the inter-company relationship may result in inefficient software performance or even cease the software accessibility. These third-parties include software and hardware firms, large system integrators, technology consultation firms, etc. Pegasystems risk would continue to exist until all the hosting and marketing services are provided by the company itself.
The remaining section under "Threat" is available only in the 'Complete Report' on purchase.
The PESTLE analysis for Pegasystems Inc. is presented below in a table followed by the detailed analysis report:
| Political | Economical |
1. Major hack of an IT software company in USA can negatively impact Pegasystems’ sales
2. Global economies gearing up to limit control of tech companies pose future concerns
| 1. Global chip shortage can stagnate company growth for even more than a year
2. Covid-19 pandemic adds up to slow growth of electronics and software firms
3. Urgent need for small and medium companies to adopt IT shows potential for Pegasystems
|
| Social | Technological |
| 1. Decreasing employment rate due to automated robot softwares may result in limited software use | 1. Anti-laser technology can help faster data transmission, may boost company performance
2. Security concerns for cloud infrastructure can shift the market in favour of reputed firms
|
| Legal | Environmental |
| 1. Indian GST rules imposes tax on IT based services, will increase company expenses | 1. Pegasystems should adopt the green movement for sustainable data center |
Pegasystems Inc. SWOT and PESTLE Analysis PDF Report is a custom report and will be delivered to your email inbox within 2 business days from purchase.
Detailed Pestle Analysis of Pegasystems Inc.
Political
This section is available only in the 'Complete Report' on purchase.
Economic
This section is available only in the 'Complete Report' on purchase.
Social
This section is available only in the 'Complete Report' on purchase.
Technological
This section is available only in the 'Complete Report' on purchase.
Legal
This section is available only in the 'Complete Report' on purchase.
Environmental
1. Pegasystems should adopt the green movement for sustainable data centers: Software does not consume energy directly. But the processing components of software, especially cloud-based enterprise softwares require large data-centers, which consume a lot of power. Also, production of the microprocessors requires much resources and energy, which when viewed on an overall basis, contributes to carbon footprint in the environment. So, companies should focus on the whole planning system, starting from chip manufacturing to providing sustainable softwares, such that the carbon-footprint is bare minimum. AI requires extremely high computation powers which is also exponentially increasing over the years. This increases the global power consumption, spiking the projected carbon emission of this sector to 14% of global emissions by 2040. These factors need to be considered and companies should migrate towards adoption of a greener solution.
The remaining section under "Environmental" is available only in the 'Complete Report' on purchase.
Major Brands :
- Pega Cloud
- Pega Platform
- Pega Sales Automation
- Pega Infinity
- Pega Customer Service
- Pega Academy
Pegasystems Inc. SWOT and PESTLE Analysis PDF Report is a custom report and will be delivered to your email inbox within 2 business days from purchase.
TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?
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| Pegasystems Inc. VRIO Analysis |
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| Pegasystems Inc. Value Chain Analysis |
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| Pegasystems Inc. Covid-19 Impact Analysis |
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| Pegasystems Inc. BCG Analysis |
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| Pegasystems Inc. Segmentation, Targeting and Positioning (STP) Analysis |
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| Pegasystems Inc. Ansoff Matrix Analysis |
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References used in Pegasystems Inc. SWOT & PESTLE Analysis Report
1. Real-Time Decisioning Tools Critical to Meeting Increased Customer Expectations, Research Finds - https://www.pega.com/about/news/press-releases/real-time-decisioning-tools-critical-meeting-increased-customer
2. Do You Know The Way To Customer Centricity? Pega Believes It Does - https://www.forbes.com/sites/adrianswinscoe/2020/06/29/do-you-know-the-way-to-customer-centricity-pega-believes-it-does/?sh=548302782ff7
3. Russian hackers hit 250 government agencies, firms in US: Report - https://telecom.economictimes.indiatimes.com/news/russian-hackers-hit-250-government-agencies-firms-in-us-report/80089777
4. Chip shortage will hit IT-hardware buyers for months to years - https://www.networkworld.com/article/3619210/chip-shortage-will-hit-it-hardware-buyers-for-months-to-years.html
The detailed complete set of references are available on request in the 'Complete report' on purchase.
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