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PNC Financial Services Group SWOT and PESTLE Analysis

ID : 52716853| Feb 2023| 13 pages

COMPANY PROFILE -PNC Financial Services Group

Business Sector :Banking and Financial Services

Operating Geography :United States, North America

About PNC Financial Services Group :

PNC Financial Services Group is a miscellaneous financial services company that provides regional banking, wholesale banking and asset management services in the United States. The company is headquartered in Pittsburgh, Pennsylvania with over 50513 employees operating in 2,459 branches. PNC is the product of a merger between two renowned banks in 1983: Pittsburgh National Corporation and Provident National Corporation. Both these banks operated in diverse markets so their merger paved the way for PNC to become the largest bank in Pennsylvania. They offer distinctive services such as their Asset Management Group which provides asset management solutions and insights to customers and corporations. PNC is also socially responsible towards social causes and communities. For instance, the company invested $80 million in communities in 2019 and donated $ 1 million to help end racism in 2020 and support economic empowerment of Average Income Communities. PNC has even secured numerous awards, namely the 2019 Employer of the Year award by Disability: IN and Best Places to Work for LGBTQ Equality by Human Rights Campaign (2019).

PNC’s unique selling proposition lies in being the 13th largest bank in the United States and a ‘leading diversified financial services firm’ operating in 5 states. Its mission statement reads, “We offer products, services and experiences that fulfill our customers’ financial needs and goals in a clear and transparent way, while delivering on the commitments we make to them. We value our differences and work together to create a diverse and inclusive workspace where everyone can contribute to the success of our company.”

PNC Financial Services Group Revenue :


$17.83 billion – 2019 (Growth 4.09%)
$17.13 billion – 2018

Competitive Analysis of PNC Financial Services Group

SWOT
PESTLE
The SWOT analysis for PNC Financial Services Group is presented below in a table followed by the detailed analysis report.
StrengthsWeaknesses
1. Top credit quality driven by strong loan growth
2. Offers tailor made products and services as per customer needs
3. Strong capital to cover returns of shareholders
4. Leading in customer experience with personalized, real-time engagement
1. Operations limited to domestic market compared to competitors
2. Dispute with independent mobile payment service platforms impacting customers
OpportunitiesThreats
1. Bold transformation will lead to expansion in market share and net profit
2. Asset management will be the game changer in terms of revenue for PNC
3. Adopting blockchain technology in commercial banking
1. Intense competition from regulated financial services players
2. New entrants of neo-banks are attracting customers, thus reducing the market share
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Detailed SWOT Analysis of PNC Financial Services Group

Strength

1. Top credit quality driven by strong loan growth: PNC Bank is one of the top performing banks in terms of assets, branch and ATM’s. It operates in 21 US states and Columbia with almost 2500 branches and over 9000 ATM’s. PNC has a very strong overall credit quality. It is also driven by strong loan growth. In 2018, $226 billion loan disbursal was recorded and in 2019, it has recorded loan disbursal of $240 billion. Similarly PNC has witnessed growth in deposits which shows strong commercial and retail banking growth.

2. Offers tailor made products and services as per customer needs: PNC has a business model where product and services are offered to customers based on personal, small business or corporate institutional banking. In Personal Banking segment PNC offers wallet account, savings account, credit cards, debit cards, student banking accounts, and military banking accounts. It also offers different loans and credits related to auto, home, personal and also education. Besides services like investment and retirement plans and wealth management. Similarly, PNC offers various products and services on small business accounts and on corporate banking. PNC helps determine financial goals for individual needs through its tailored strategy for wealth management. PNC consults and speak to clients to understand how much risk they are ready to take, understand financial timeline and portfolio to help in better and responsible investing solution. In case of any shortcomings wealth management advisors adjust investment option, check allocations and mange assets to help client or customer to keep portfolio up to date keeping in mind what are financial goals and objectives.

The remaining section of “Strength” is available only in the 'Complete Report' on purchase.

Weakness

This section is available only in the 'Complete Report' on purchase.

Opportunity

This section is available only in the 'Complete Report' on purchase.

Threats

This section is available only in the 'Complete Report' on purchase.

Major Competitors :

  • JP Morgan Chase
  • Bank of America
  • Wells Fargo
  • Goldman Sachs
  • Morgan Stanley

Major Brands :

  • PNC Aviation Finance
  • PNC Business Credit
  • PNC Equipment Finance
  • PNC Healthcare
  • PNC Real Estate
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References used in PNC Financial Services Group SWOT & PESTLE Analysis Report

1. Growing one customer at a time - https://thepncfinancialservicesgroupinc.gcs-web.com/static-files/be4c0f13-ce5d-4997-a59b-37a319dae8e9
2. Explore Products & Services - https://www.pnc.com/en/personal-banking.html
3. PNC Financial Services Group: #1 in Customer Experience with Personalized, Real-time Marketing - https://www.pega.com/insights/resources/pnc-financial-services-group-1-customer-experience-personalized-real-time
4. Regulator tells CNN Business the trade war is hurting banks in America's farm states - https://edition.cnn.com/2019/08/02/business/banks-trade-war-fdic/index.html
The detailed complete set of references are available on request in the 'Complete report' on purchase.

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SWOT & PESTLE.com (2024). PNC Financial Services Group SWOT and PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/pnc-financial-services/ [Accessed 24 Apr, 2024].

In-text: (SWOT & PESTLE.com, 2024)

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PNC Financial Services Group SWOT and PESTLE analysis has been conducted by Akshay Mohan and reviewed by senior analysts from Barakaat Consulting.

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