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PT Bank Central Asia SWOT and PESTLE Analysis

ID : 521146453| Feb 2023| 21 pages

COMPANY PROFILE -PT Bank Central Asia

Business Sector :Banking and Financial Services

Operating Geography :Indonesia, Asia

About PT Bank Central Asia :

PT Bank Central Asia, commonly known as Bank Central Asia (BCA) is a banking and financial services company based in Jakarta, Indonesia. The Bank also looks after the custodianship, trusteeship, and management of financial institution pension funds. It also offers leasing and consumer lending through its subsidiaries. The company began its operations on 21 February 1957. The business provides a full range of commercial banking services, with its main activity being the collection of public funds, the channelling of credits, and the generation of fee-based income for both retail and corporate clients. The BBCA offers the following products and services: Credit cards, electronic banking, banking transaction services, loan facilities, bank guarantees, export-import facilities, and foreign exchange facilities. Through its BCA by phone service, BBCA provides standard banking services such as account balance, interest rate, credit card, and foreign exchange rate, as well as Halo BCA, a 24-hour customer service that handles customers’ questions about the bank’s services, as well as complaints and suggestions.BCA integrated KeyBCA into its online banking services on August 27, 2021, to protect the safety of all clients when using BCA internet banking services like KlikBCA.
PT Bank Central Asia’s USP lies in it being Indonesia’s largest lender by market capitalization and second largest bank by assets. The mission statement of PT Bank Central Asiareads, “To be the bank of choice and a major pillar of the Indonesian economy”.

PT Bank Central Asia Revenue :


Rupiah 79.054trillion - FY ending 31st December 2020 (y-o-y growth 6.55%)
Rupiah 74.191trillion - FY ending 31st December 2019

Competitive Analysis of PT Bank Central Asia

SWOT
PESTLE
The SWOT analysis for PT Bank Central Asia is presented below in a matrix followed by the detailed analysis report:
StrengthsWeaknesses
1. Integrated multi-channel network for transaction banking
2. Diversified banking solutions through multiple subsidiaries
3. One of the leaders in credit card segment in Indonesia
4. Largest lender of Indonesia
1. Lack of international presence
OpportunitiesThreats
1. Diversification into fintech sector
2. Continued growth in non-contactpayment solutions
3. Supporting government’s recovery programs to penetrate in rural area
4. Venture into wealth management, a segment with low penetration
1. Disruption caused by Covid-19 across financial system
2. Conservative consumption habits are diminishingdemand for credit
3. Protectionism across the globe will adversely impact treasury business
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Detailed SWOT Analysis of PT Bank Central Asia

Strength

1. Integrated multi-channel network for transaction banking: Multi-channel banking is one of the core banking strengths of BCA which accounts for its leadership position. This ensures that customers can easily access banking from anywhere. The Covid-19 pandemic has given boost to the digital channels. The customers could continue with BCA as there were multiple options such as internet banking, mobile banking and cashless payment applications that could be accessed remotely. Another example of success due to multi-channel network capability is the massive volume, to the tune of 9.6 billion,online transactions in 2020, which were 50.8% more than 2019. These transactions formed 82.9% of the total transactions handled by the bank, which indicates that the online channels were the sole reason for survival of the bank. Even the branch network by BCA has small branches and non-permanent counters in them ensuring better service at minimal costs. Thesecapabilities will aid BCA in remaining the banker of choice.

The remaining section under "Strength" is available only in the 'Complete Report' on purchase.

Weakness

This section is available only in the 'Complete Report' on purchase.

Opportunity

This section is available only in the 'Complete Report' on purchase.

Threat

This section is available only in the 'Complete Report' on purchase.

Major Competitors :

  • Bank Banten
  • Bank Danamon
  • Bank Indonesia
  • Bank Kaltimtara
  • Bank Mandiri
  • Bank Maspion
  • Bank Maybank Indonesia

Major Brands :

  • BCA Finance
  • Bank BCA Syariah
  • BCA Securities
  • Asuransi Jiwa BCA
  • AsuransiUmum BCA
  • Bank Digital BCA
  • BCA Finance Limited
  • BCA Remittance Ltd.
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References used in PT Bank Central Asia SWOT & PESTLE Analysis Report

1. 2020 PT BANK CENTRAL ASIA TBK ANNUAL REPORT - https://www.bca.co.id/-/media/Feature/Report/File/S8/Laporan-Tahunan/20210226AR-2020-BCAInggris-Medium-Res.pdf#page=29
2. Bank Central Asia - https://www.indonesia-investments.com/business/indonesian-companies/bank-central-asia/item193
3. Large APAC banks upping fintech bets - https://www.spglobal.com/marketintelligence/en/news-insights/research/large-apac-banks-upping-fintech-bets
4. BCA and Blibli to Introduce Assisted Village Goes Digital - https://www.bca.co.id/en/tentang-bca/media-riset/pressroom/siaran-pers/2021/04/08/03/32/bca-dan-blibli-kolaborasi-hadirkan-desa-binaan-goes-digital
5. Infrastructure Investing forum 2022 - https://www.infrastructureinvestingforum.com/home
The detailed complete set of references are available on request in the 'Complete report' on purchase.

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