COMPANY PROFILE -Tata Consultancy Services (TCS)
Business Sector :Technology Services, Outsourcing and Consulting Services
Operating Geography :Asia, India, Global
About Tata Consultancy Services (TCS) :
Tata Consultancy Services (TCS), founded in 1968, is an Indian multinational company, specializing in Information Technology and consulting services and solutions. The company is headquartered in Mumbai, India and has over 448,000 associates in around 46 countries. The company provides services like IT services, business solutions and digital solutions. These include e-business, engineering, management services, architecture and technology consulting, application development and maintenance, security and infrastructure development. Customers for the company range from the finance, banking and insurance industries to telecommunication and retail. The company has emerged to be the world’s biggest IT services provider. The company crossed Accenture on 8 October 2020 to become the world's most-valuable IT company with a market cap of $144.73 billion. Valult.com has ranked the Indian IT tycoon, #11 on its “Best Consulting Firms for IT Operations Consulting” list. FinanceAsia has ranked TCS Overall Best Managed Technology Company in Asia on its Asia’s Best Companies list. In April 2022, Tata Consultancy Services declared that it had become a partner with Microsoft Cloud for Financial Services. In order to help clients, innovate and reimagine their businesses to meet changing market, customer, and regulatory needs, TCS will combine its deep industry knowledge and experience as a leading transformation partner for BFSI clients with its Microsoft Cloud for Financial Services solutions and its large talent pool of Microsoft-certified consultants.
The USP of TCS lies in it being the second-most valuable brand in the IT services sector globally. TCS’ mission statement reads, “To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services & to make it a joy for all stakeholders to work with us.”
Tata Consultancy Services (TCS) Revenue :
INR 195,772 crores - FY ended 31st March, 2022 (y-o-y growth of 16.8%)
INR 167,311 crores - FY ended 31st March, 2021
Competitive Analysis of Tata Consultancy Services (TCS)
The SWOT analysis of TCS is presented below:
| Strengths | Weaknesses |
1. Healthy Balance Sheet with Strong Financials
2. Flagship company of reputed TATA group
3. Strong dominance in domestic market
4. Comprehensive business portfolio with end-to-end technology service offerings
5. Impressive client base with several Fortune 500 clients
6. Increasing focus on innovation
| 1. Major products absent, largely dependent on services
2. Largely dependent on North American and European markets
3. IT integration across industries to drive growth
|
| Opportunities | Threats |
1. Business consulting has the potential to drive upstream growth
2. Pursuing inorganic growth by acquisitions in strategic areas
3. IT integration across industries to drive growth
4. Partnering with reputed companies to drive revenues
| 1. Intense competition from domestic and international players
2. Visa fees and legislations to impact the operating model
3. Brexit to impact projects in EU markets
4. Penalty from lawsuits will impact TCS’ reputation and financial performance
|
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Detailed SWOT Analysis of Tata Consultancy Services (TCS)
Strength
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Weakness
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Opportunity
1. Business consulting has the potential to drive upstream growth for TCS: TCS provides technology consulting services but it has the opportunity to move upstream and also provide business consulting to its clients which will help it in becoming an integrated services provider. It has formed a dedicated unit, Global Consulting Services (GCP) whose focus is on providing consulting projects to clients. This will help it compete better with rivals such as Accenture, Cognizant and Big 4 (Deloitte, PwC, KPMG and EY) who offer both technology as well as business consulting services.
2. Pursuing inorganic growth by acquisitions in strategic areas: TCS has funds of around US $6 billion as of March 2020. It can pursue inorganic growth strategy in a market with slowing growth. Inorganic growth can help TCS beef up its capabilities in upstream consulting and increase its presence in markets like APAC and Middle East where it does not have significant presence. Acquiring niche companies in areas such as cloud computing, analytics and digital can also help to strengthen and broaden its existing capabilities and expand its offerings to clients.
The remaining section under "Opportunity" is available only in the 'Complete Report' on purchase.
Threat
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The PESTLE/PESTEL analysis of TCS is presented below:
| Political | Economical |
1. Brexit to impact projects in UK and EU markets
2. Geo-political tensions may disrupt business
| 1. Large workforce strength with higher compensation increasing operating costs.
2. Tax benefit from extension of Special Economic Zone (SEZ) scheme
3. Risk of currency volatility
|
| Social | Technological |
1. TATA group has a brand reputation and is known for ethics and integrity which helps TCS win business.
2. TCS is involved considerably in employee volunteer investments and IT education to school students
| 1. Needs to focus more on technology products and solutions than stay limited to services
2. Digital five forces – “mobility, big data, social media, cloud computing and robotics” to be the main growth driver
|
| Legal | Environmental |
1. Penalty from impending lawsuits will impact reputation
2. Legislations in US, UK, Australia and other major markets for overseas workers
| 1. TCS' strategy to build 'green' infrastructure and energy efficient IT infrastructure empowers its environmental sustainability roadmap. |
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Detailed Pestle Analysis of Tata Consultancy Services (TCS)
Political
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Economic
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Social
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Technological
1. Needs to focus more on technology products and solutions than stay limited to services: Services segment contribute close to 90% of TCS’ revenue. Also, Application Development and Maintenance (ADM) contribute a major portion of services. It needs to focus more on products to diversify its revenue stream. TCS’ Mastercraft product suite has gained traction in markets; however, it needs to focus on innovation in products in digital domain which shall be the next growth driver.
The remaining section under "Technological" is available only in the 'Complete Report' on purchase.
Legal
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Environmental
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Major Brands :
- TCS MasterCraft
- TCS BaNCS
- TCS iON
- Optumera
- TAP
- TCS HOBS
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TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?
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Check Out Analysis of Other Relevant Companies
References used in Tata Consultancy Services (TCS) SWOT & PESTLE Analysis Report
1. TCS Website - https://www.tcs.com/
2. Service Portfolio - https://www.indiamart.com/tata-consultancy-servicesmumbai/service-portfolio.html
3. TCS Annual Report 2022 - https://www.tcs.com/content/dam/tcs/investor-relations/financial-statements/2021-22/ar/annual-report-2021-2022.pdf
4. TCS Company Profile - https://in.reuters.com/finance/stocks/company-profile/TCS.NS
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