COMPANY PROFILE -Tata Consultancy Services (TCS)
Business Sector :Technology Services, Outsourcing and Consulting Services
Operating Geography :Asia, India, Global
About Tata Consultancy Services (TCS) :
Tata Consultancy Services (TCS), founded in 1968, is an Indian multinational company, specializing in Information Technology and consulting services and solutions. The company is headquartered in Mumbai, India and has over 394,000 associates in around 46 counties as of March 2018.
Tata Consultancy Services (TCS) Revenue :
INR 123,104 crore (US$ 19.1 billion) (FY ended 31st March, 2018) (y-o-y growth of 8.5%)
INR 117,966 crore (US$ 17.6 billion) (FY ended 31st March, 2017)
Competitive Analysis of Tata Consultancy Services (TCS)
The SWOT analysis of TCS is presented below:
Strengths | Weaknesses |
1. Healthy Balance Sheet with Strong Financials
2. Flagship company of reputed TATA group
3. Strong dominance in domestic market
4. Comprehensive business portfolio with end-to-end technology service offerings
5. Impressive client base with several Fortune 500 clients
6. Increasing focus on innovation
| 1. Major products absent, largely dependent on services
2. Largely dependent on North American and European markets
3. IT integration across industries to drive growth
|
Opportunities | Threats |
1. Business consulting has the potential to drive upstream growth
2. Pursuing inorganic growth by acquisitions in strategic areas
| 1. Intense competition from domestic and international players
2. Visa fees and legislations to impact the operating model
3. Brexit to impact projects in EU markets
4. Penalty from lawsuits will impact TCS’ reputation and financial performance
|
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Detailed SWOT Analysis of Tata Consultancy Services (TCS)
Strength
1. Healthy balance sheet with strong financials: TCS has a healthy balance sheet with strong financials. Its FY18 revenues stood at $19.1 billion, a growth of 8.5% over FY 2017. It is a zero debt company with around ~ US $7 billion (Rs. 47,686 crores) in invested and investible funds as of March 2018.
2. Flagship Company of Reputed TATA Group: TCS is the flagship company of the US $ 110 billion TATA Group. The brand of ‘TATA’ has always provided credibility and reliability to TCS and has helped it win many clients.
3. Strong dominance in domestic market: TCS commands a strong dominance in the domestic market as it can be seen from its order book that it bags most of the government projects in India. Though these projects command a low operating margin, it helps TCS in keeping high resource utilization. Also being an Indian company, it has the advantage of securing confidential government projects, which may not be outsourced to a foreign firm. Notable Indian government projects for which TCS has been recognized include the Passport Seva Project and the Department of Posts transformation project.
4. Comprehensive business portfolio with end-to-end technology service offerings: TCS has a comprehensive business portfolio spanning across geographies, industry verticals and services. Thus it can be the end-to-end technology consulting and services provider for its clients. It leverages its Global Network Delivery Model (GNDMTM) to provide round-the-clock services to its clients.
The remaining section of “Strength” is available only in the 'Complete Report' on purchase.
Weakness
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Opportunity
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Threat
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The PESTLE/PESTEL analysis of TCS is presented below:
Political | Economical |
1. Brexit to impact projects in UK and EU markets
2. Preferred technology company for government projects in India
| 1. Large workforce strength with higher compensation increasing operating costs.
2. Increase in local hiring in U.S and other countries to impact cost structure
3. Tax benefit from extension of Special Economic Zone (SEZ) scheme
|
Social | Technological |
1. TATA group has a brand reputation and is known for ethics and integrity which helps TCS win business.
2. TCS is involved considerably in employee volunteer investments and IT education to school students
| 1. Needs to focus more on technology products and solutions rather than just on services
2. Digital five forces – “mobility, big data, social media, cloud computing and robotics” to be the main growth driver
|
Legal | Environmental |
1. Penalty from impending lawsuits will impact TCS’ reputation and incur significant penalties
2. Legislations in US, UK, Australia and other major markets for overseas workers to impact TCS’ operating model
| 1. Extensive deployment of smart metering within its India operations
2. TCS' strategy to build 'green' infrastructure and energy efficient IT infrastructure empowers its environmental sustainability roadmap.
|
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Detailed Pestle Analysis of Tata Consultancy Services (TCS)
Political
This section is available only in the 'Complete Report' on purchase.
Economic
1. Large workforce strength with higher compensation increasing operating costs: TCS has a huge workforce; 394,000 employees as of March 2018. While the attrition is steady hovering around 10-12%, it is mainly at the entry level, with maximum attrition in the experience bracket of 3-7 years. The cost of revenue increased to 56.7% in FY17. The attrition of employees with higher experience is considerably lower which is resulting in a flatter pyramid at the top and also increases the salary pay-out of the company.
2. Increase in local hiring in U.S and other countries to impact cost structure: TCS has been indirectly forced to increase local hiring in the countries where it serves its clients. The US, UK, Australia and some other countries have brought in tougher visa norms in 2017 which leaves increase in local hiring the only viable option. While this will increase costs for the company it will be good in the long run as engaging local talent will be beneficial for the organization.
3. Tax benefit from extension of Special Economic Zone (SEZ) scheme: Information technology companies like TCS have greatly benefited from the SEZ scheme which provide tax breaks and duty free imports of computer systems if the importers would export software services worth twice the value of the imports. Tax breaks of up to ten years are provide on setting up development centers in approved location. The scheme has been extended in India till 2020, by the finance minister in 2016 budget.
Social
This section is available only in the 'Complete Report' on purchase.
Technological
This section is available only in the 'Complete Report' on purchase.
Legal
This section is available only in the 'Complete Report' on purchase.
Environmental
This section is available only in the 'Complete Report' on purchase.
Major Brands :
- TCS MasterCraft
- TCS BaNCS
- TCS iON
- Optumera
- TAP
- TCS HOBS
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TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?
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References used in Tata Consultancy Services (TCS) SWOT & PESTLE Analysis Report
1. TCS Website - https://www.tcs.com/
2. TCS Annual Report 2018 - https://www.tcs.com/content/dam/tcs/investor-relations/financial-statements/2018-19/ar/annual-report-2018-2019.pdf
3. TCS Annual Report 2017 - https://www.tcs.com/content/dam/tcs/investor-relations/financial-statements/2017-18/ar/annual-report-2017-2018.pdf
4. TCS Company Profile - https://in.reuters.com/finance/stocks/company-profile/TCS.NS
5. TCS Revenue 2019 - https://www.tcs.com/investor-relations
The detailed complete set of references are available on request in the 'Complete report' on purchase.
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SWOT & PESTLE.com (2022). Tata Consultancy Services (TCS) SWOT & PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/tata-consultancy-services-tcs/ [Accessed 17 May, 2022].
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