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Telkom SA SWOT and PESTLE Analysis

ID : 52940053| Feb 2023| 21 pages

COMPANY PROFILE -Telkom SA

Business Sector :Telecommunication

Operating Geography :South Africa, Africa

About Telkom SA :

Telkom SA is a South African wire line and wireless telecommunications provider. It was founded in 1991 with its headquarters being located at Gauteng, South Africa. It is a semi-privatized 39% state-owned enterprise. The company serves a large range of business and residential customers, and has all the key components of true convergence, enabling it to offer integrated voice, data, fixed, mobile, IT and data centre solutions. It actively works to bridge the digital divide, with projects including the Connected Schools programme. As of 2021, it is operating in more than 38 countries across the African continent Telkom offers business, residential and payphone customers a wide range of services and products, including fixed-line subscription and connection services, fixed-line traffic services, interconnection services, fixed-line data centre operations and internet services, e-commerce, mobile communication and other services.
Telkom’s mission statement reads, “Seamlessly connecting our customers to a better life.” Its vision statement reads, “To lead in the converged ICT market through deep and credible relationships and a distinctive customer experience by leading in converged solutions and providing a quality network with unmatched reach.” The company’s USP or unique selling point lies in its 9.7 million mobile subscribers making it South Africa’s fourth largest mobile operator.

Telkom SA Revenue :


R 43,043 million - FY ending 31st March 2020 (y-o-y growth 3.0%)
R 41,774 million - FY ending 31st March 2019 (y-o-y growth 0.48%)

Competitive Analysis of Telkom SA

SWOT
PESTLE

The SWOT analysis for Telkom SA is presented below in a matrix followed by the detailed analysis report:

StrengthsWeaknesses
1. Exceptional fibre-connectivity across South Africa
2. Solid and positive returns to shareholders
3. One of the fastest growing business of South Africa
4. Diversified revenue by acquiring BCX
1. Low subscriber base due to weak brand presence
2. Declining network quality resulting into negative brand value
OpportunitiesThreats
1. Entering into an Open-Access network business to cater the entire market
2. Multi-year agreement with Amdocs to develop IT operations.
3. Investing in cybersecurity training
4. WFH leading to surge in fixed and mobile network traffic
1. Reduction in the consumer spending due VAT affecting revenue
2. Highly competitive market and slow market growth
3. Low network quality score as compared to competitors
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Detailed SWOT Analysis of Telkom SA

Strength

1. Exceptional fibre-connectivity across South Africa: Telkom has managed to provide a fast-track fibre connectivity network. Their network connectivity encompasses all the major cities in South Africa. Telkom is looking forward to shift its focus from deploying FTTH ( fibre to the home) to developing the fibre connectivity rate. In 2019, the fibre connectivity rate increased to 38.4 percent. Openserve is contributing to this goal of Telkom providing next generation access across fibre and establish a high-speed internet connectivity.

2. Solid and positive returns to shareholder: Telkom is able to provide a positive return to its shareholders every year. It has provided a 519% total shareholder return over past six years. They constantly focus on optimizing shareholders value by implementing various strategic goals such as broadband solutions, integrated solutions, portfolio diversification, technology innovation and operational efficiency. They have a disciplined capital allocation framework that supports and develops the investment strategy and shareholder returns with a strong balance sheet.

The remaining section under "Strength"is available only in the 'Complete Report' on purchase.

Weakness

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Opportunity

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Threats

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Major Competitors :

Major Brands :

  • Subsidiaries
  • 8ta
  • BCX
  • Trudon (Pty) Ltd
  • Africa Online
  • Iwayafrica Group
  • Swiftnet Pty Limited
  • Rossal
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Check Out Analysis of Other Relevant Companies

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References used in Telkom SA SWOT & PESTLE Analysis Report

1. Integrated Report for the year ended 31 March 2019 - https://www.telkom.co.za/ir/apps_static/ir/pdf/financial/pdf/TelkomIntegratedReportFY2019.pdf
2. Mobile market share 2019: Vodacom vs MTN vs Cell C vs Telkom - https://businesstech.co.za/news/mobile/319378/mobile-market-share-2019-vodacom-vs-mtn-vs-cell-c-vs-telkom/
3. Telkom dragged on Twitter over new Mo`nice data deals - https://www.iol.co.za/business-report/companies/telkom-dragged-on-twitter-over-new-monice-data-deals-33251746
4. Telkom SA and Amdocs Sign Multi-Year Agreement for Modernizing IT Operations - https://www.globenewswire.com/news-release/2019/11/12/1945845/0/en/Telkom-SA-and-Amdocs-Sign-Multi-Year-Agreement-for-Modernizing-IT-Operations.html
5. Investment in Cybersecurity Training Benefits Telkom SA - https://www.cisomag.com/investment-in-cybersecurity-training-benefits-telkom-sa/
The detailed complete set of references are available on request in the 'Complete report' on purchase.

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SWOT & PESTLE.com (2023). Telkom SA SWOT and PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/telkom-sa/ [Accessed 10 Jun, 2023].

In-text: (SWOT & PESTLE.com, 2023)

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Telkom SA SWOT and PESTLE analysis has been conducted by Anjali Ladwal and reviewed by senior analysts from Barakaat Consulting.

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