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Toll Group SWOT & PESTLE Analysis

ID : 52251453| Jan 2019| 15 pages


Business Sector :Logistics

Operating Geography :Australia, Global

About Toll Group :

Toll Group was founded in 1888 by Albert Toll. It provides integrated logistics solutions across 55 nations around the world and is one of the largest logistics service providers in the Asia-Pacific region today. The headquarters of the company are located currently in Melbourne. There are over 40,000 employees working with the company. The gamut of businesses working under the group are Toll Global Resources & Government Logistics, Toll Global Logistics, Toll Global Forwarding, Toll Global Express, Toll Domestic Forwarding, and Toll Specialized & Domestic Freight. The company provides services that fall under the categories of document parcel and courier service, freight services, warehouse logistics, aviation, maritime & fleet services, remote & resource logistics, business support and consultancy and project services.

Toll Group Revenue :

$8.8 billion

Competitive Analysis of Toll Group

The SWOT analysis for Toll Group is presented below:
1. Strong Financial position which could be attributed to with new contract wins.
2. Making its presence felt through increased CSR activities.
3. Post take over Toll will have access to the huge customer base in Asia and will also have capital being infused by Japan Post’s banking arm.
1. Underperformance of some of the businesses due to overwhelming expansion.
2. The relatively weaker presence of Toll Group in the online delivery market
1. Strong requirement of logistics services in the mid and long term as predicted by the Managing Director-Toll Group.
2. Restructuring and Cost saving initiatives.
3. Acquisition by Japan Post.
1. Not being able to break in to Australia Post’s market of online deliveries.
2. Possible loss of contracts due to acquisition by Japan Post.
3. Existing Customers restructuring
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Detailed SWOT Analysis of Toll Group



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1. Underperformance of some of the businesses: Toll Group comprises of 5 business segments with each of them providing an average of seven distinct services, thus making an approximate total of 35+ services that the company provides. Besides which, each of these businesses and services they provide are expanded across several countries in the Asian continent. It is therefore only likely that with such a huge spread of the business across several geographies, management is a challenge. This challenge was validated by the lower earnings in the marine business of Toll Global Resources in Australia and Asia, flattening in the gross profit from ocean freight as the freight charges increased due to clients preferring the cheaper water mode over the air mode and consequently the air freight also experiencing a sharp decline in the Toll Global Forwarding Business. Toll’s Global Express too continued to have a similar fate with flattening volumes.

2. The relatively weaker presence of Toll Group in the online delivery market: Toll’s traditional model has been to move consumer goods, mostly by air & road, between warehouses and stores but recently the emergence of online shopping worldwide has forced them to enter in to the online delivery market which is an unchartered arena for them. This unforeseen competition from the E-Commerce model of logistics is a challenge for the company. Its major competitor in this field is Australia Post. As an attempt to face this challenge, the company has launched its Toll Consumer Deliveries business which is its online logistic service wing.


This section is available only in the 'Complete Report' on purchase.


This section is available only in the 'Complete Report' on purchase.

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Toll Group SWOT and PESTLE analysis has been conducted and reviewed by senior analysts from Barakaat Consulting.

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Toll Group SWOT & PESTLE Analysis
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