Manulife SWOT and PESTLE Analysis
ID : 52284353| Apr 2023| 12 pages
COMPANY PROFILE -Manulife
Business Sector :Insurance
Operating Geography :Canada, North America, Global
About Manulife :
The Manufacturers Life Insurance Company also known as Manulife or Manulife Finance is a Canadian multinational insurance company founded in 1887, by Act of Parliament on 23rd June and it was headed by Canadian PM Sir John Macdonald and Ontario’s LG Sir Alexander Campbell. The company deals with multiple products like wealth management, asset management, insurance etc. with headquarters at Toronto, Canada. Apart from Canada the company operates in Asia, Europe and U.S, under the name of John Hancock. The company provides its solution including financial advice, insurance, wealth and asset management solution to individuals, groups and institutions. As of December 2020, the company has approximately 37,000 employees, 118,000 agents and thousands of distribution partners which served more than 30 million customers. For eight consecutive years, the company is being recognized at the Lipper Fund Awards from Refinitiv 2020. On July 2021, the company announced its collaboration with Hong Kong Baptist Hospital to expand its healthcare portfolio.Manulife’s unique selling proposition or USP lies in being of one of the Canda’s foremost independent investment and insurance dealers for individuals, families and small businesses. Manulife’s mission statement reads, “Decisions made easier. Lives made better.”
Manulife Revenue :
$78,908 million – FY ending December 31st 2020 (y-o-y decline 9%)
$79,570 million – FY ending December 31st 2019
Competitive Analysis of Manulife
SWOT
PESTLE
The SWOT analysis for Manulife is presented below:
| 1. One of largest life insurance companies in world by market capitalization 2. Positive Brand association 3. Operation in Asia, Canada and US 4. Strong credit ratings affirmed by AM Best | 1. Using different brand names in different countries 2. Limited Online Presence |
| 1. Investing in joint ventures and partnership to enhance its portfolio 2. Embracing digital transformation through Interac e-transfer 3. Geographical Expansion 4. Market Penetration in Asian growth markets | 1. Issue of bad debt 2. Financial services industry are plagued by cases of fraud 3. APE sales in Asia adversely impacted due to Covid-19 |
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Detailed SWOT Analysis of Manulife
Strength
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Weakness
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Opportunity
1. Investing in joint ventures and partnership to enhance its portfolio: Manulife is focusing in collaborating with various companies to enhance its services and products. In July 2021, Manulife Hong Kong announced its partnership with Hong Kong Baptist Hospital (HKBH) to expand its healthcare facilities. Covid-19 pandemic has increased the demand for convenient, high-quality and affordable medical services, and this partnership will enable the company to provide all the necessary facilities through HKBH’s first Ambulatory Medical Centre (AMC). Manulife medical insurance customers can use their Cashless Day Surgery eService at the HKBH Ambulatory Medical Centre. Through the eService, customers can quickly claim preapprovals for colonoscopy and gastroscopy (OGD) day procedures at the facility. Just after the announcement of its partnership with HKBH, Manulife Investment Management announced that it is acquiring Joliet Logistics Center, an advanced logistics facility in Joliet, Illinois. Since the company’s commercial real estate division is quite robust, this facility will further act as a strong addition to its portfolio.
2. Embracing digital transformation through Interac e-transfer: As part of its digital transformation, Manulife, collaborated and supported Interac Corp., to launch Interac e-Transfer for business. Interac e-Transfer is an innovative solution that enables real-time digital payments to personal and commercial bank accounts. This platform consumes less time and provides more efficiency as it has a limit upto $25,000. More than 90% of Canada’s financial institution market market share is able to receive real-time, data-rich transaction through Interac. Around 13 financial institutions in Canada including ATB Financial, BMO Financial Group and National Bank of Canada has supported the launch of Interac e-Tranfer. Insurance companies can use this platform to distribute claims with funds received and available for use in less than a minute.
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Threat
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TABLE OF CONTENTS
DELIVERY AND FORMAT
WHY CHOOSE US?
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References used in Manulife SWOT & PESTLE Analysis Report
1. AM Best Affirms Credit Ratings of Manulife Financial Corporation and Its Subsidiaries - https://www.businesswire.com/news/home/20210708005936/en/AM-Best-Affirms-Credit-Ratings-of-Manulife-Financial-Corporation-and-Its-Subsidiaries
2. Manulife Investment Management announces acquisition of Class A logistics center in the Chicago industrial market - https://finance.yahoo.com/news/manulife-investment-management-announces-acquisition-211700673.html
3. Manulife Hong Kong joins hands with Hong Kong Baptist Hospital to strengthen health solutions offering - https://finance.yahoo.com/news/manulife-hong-kong-joins-hands-042500409.html
4. Interac and many of Canada's leading financial institutions enhance Interac e-Transfer to introduce instant digital payments for businesses - https://markets.businessinsider.com/news/stocks/interac-and-many-of-canada-s-leading-financial-institutions-enhance-interac-e-transfer-to-introduce-instant-digital-payments-for-businesses-1030688174
5. Manulife Financial Corporation reports 2020 results - https://www.asiaadvisersnetwork.com/article/aid/75606/Manulife-Financial-Corporation-reports-2020-results
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Manulife SWOT and PESTLE analysis has been conducted by Harsh Vaibhav and reviewed by senior analysts from Barakaat Consulting.
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Manulife SWOT and PESTLE Analysis
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