Intertek Group plc SWOT and PESTLE Analysis

Strength

1. Unique offering in testing and assurance: Intertek is the only company worldwide that has Total Quality Assurance services that combine Assurance, Testing, Inspection and Certification.Thus, it is unique in offering testing and assurance solutions for a complete value chain of a company.It has one of the most decentralized structure that is based on employees who work from diverse regions of the globe. Some of the recently launched services by Intertek are SourceClear, Protek and CarbonClear. These are based on areas such as safer supply chains, personal safety, and low carbon economy, respectively. These services arehighly innovative in their respective segments.With such innovative approach, Intertek’s business has become carbon neutral. Apart from thesesustainable business practices, Intertek Group is also able to achieve high margins. With this distinctive position in the industry, Intertek can take advantage of the huge growth opportunities.

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Weakness

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Opportunity

1. Increased safety requirements for workplaces and travel: Covid-19 crisis has increased the consciousness of the personal safety and health. The curbs on travel and work, to fight the pandemic,increased the awareness of higher level of hygiene. The business model of sharing common resourcesare under threat. This can be seen from downturns in aviation, cab aggregation, restaurants, and movie theater industries. Even post pandemic, public travel will need to abide by high levels of safety standards, to attract customers. Various corporations are assuring employees of better cleanliness and food services at the workplace.This has generated a nascent segment for the testing and assurance firms. Intertek has started its own service named ‘Protek’ in this segment. It is the first service of this kindin testing and assurance. It provides end-to-end safety solutions for schools, hotels, offices, and travel hubs. As Intertek has a global brand recognition, it can easily become a leader in the segment.

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Threat

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Political

1. Firms looking for emerging markets due to trade disputes: In the last few years various trade disputes such as Brexit, US-China trade war and Japan-South Korea issue have devastated trade.Some of the other major economies have set tariff and non-tariff barriers in general. This has made it difficult to conduct business in these countries. Emerging economies have many untapped resources, and the availability of labour is in abundance. So, many firms are shifting to these economies. However, the problem with these economies is that there is a lot of political instability. Ethics compliance norms are different from the usual western economies. Also, the trade compliances are highly stringent. Consequently, it is expected that the demand for professionals in the field of compliance will be high in these countries. Intertek already has presence in most of the emerging economies. It needs to offer the appropriate services in these regions.

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Economic

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Social

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Technological

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Legal

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Environmental

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