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Teladoc Health Inc. SWOT & PESTLE Analysis

ID : 521229853| Jun 2022| 21 pages

COMPANY PROFILE -Teladoc Health

Business Sector :Telemedicine and Virtual Healthcare

Operating Geography :United States, North America, Global

About Teladoc Health :

Teladoc Health Inc., based in New York, United States, is a multinational telemedicine and virtual healthcare company. Telehealth, medical opinions, AI and analytics, telehealth devices, and licensable platform services are among the primary services. Teladoc Health, in particular, provides on-demand remote medical care via telephone and videoconferencing software, as well as mobile apps. Teladoc Health, the country's first and largest telemedicine company has acquired companies such as BetterHelp in 2015, Best Doctors in 2017, and Advance Medical in 2018. G.Byron Brooks EE MD and Michael Gorton founded Teladoc in Dallas, Texas in 2002. Teladoc claims to be the first telemedicine company in the United States, with a business model that allowed patients to consult with state-licensed doctors remotely at any time. It is listed on the New York Stock Exchange and is active in 130 countries and has served around 40 million members as of 2021. Teladoc have been awarded “Fast Company’s Most Innovative Companies in 2021” and has also been recognized in Forbes. On February 2022, Teladoc Health announced the launch of Chronic Care Complete, a first-of-its-kind chronic condition management solution designed to help people living with multiple chronic conditions improve their health outcomes. The solution offers members a unified, comprehensive experience that includes connected health monitoring devices, access to health coaches, and when necessary, support from physicians and mental health specialists.

The USP of Teladoc Health lies in it being ranked as first in “Top 10 Telemedicine Companies in the World”. The mission statement of Teledoc Health reads, “To address the full spectrum of health and well-being—not only when people are sick but also throughout their lifelong journeys to achieve better health.”

Teladoc Health Revenue :


US$ 2,032.70 million - FY ending 31st December 2021 (y-o-y growth 85%)
US$ 1,093.96 million - FY ending 31st December 2020

Competitive Analysis of Teladoc Health

SWOT
PESTLE
The SWOT analysis for Teladoc Health is presented below:
StrengthsWeaknesses
1. Merger with Livongo has strengthened the technology and combined two of the strongest growing companies in health technology.
2. Over 53.6 million unique US paid members and 24.2 million visit fee only individual members.
3. Serves health plans to more than 600 hospitals and self-insured employers with the later including 50% of the fortune 500 companies.
4. First and only company that provides and enables care for a full spectrum of clinical conditions including wellness, acute care etc.
5. Higher shareholders return than the market index in last five years.
1. The company has not achieved profitability yet.
2. Significant amount of revenue comes from the top 10 clients and loss of these clients can affect revenue.
OpportunitiesThreats
1. Drive growth in the D2C channel.
2. Expand services into new areas of customer needs.
3. Expand operations in the global market.
1. Technological disruptions in the virtual care industry are common and can affect the business.
2. Economic instability can affect the client’s industry and revenue of health plan business.
3. Supply chain disruptions can affect the availability of the parts and components required for manufacturing devices.
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Detailed SWOT Analysis of Teladoc Health

Strength

1. Merger with Livongo has strengthened the technology and combined two of the strongest growing companies in health technology: Teladoc health is a virtual full person health care provider that provides clinical services and health plan to the customers. Teladoc has access to advanced technologies with which it provides quality services. In 2020, Teladoc completed a $13.9 billion merger with Livongo. Livongo is a leader in the digital chronic condition management solutions for employers and health plans. The merger has positioned Teladoc to offer integrated comprehensive whole person solutions. This merger will combine the clinical expertise of Teladoc with a rich technology and data driven experience; chronic condition management with acute and specialty care; behavior change expertise with data science; etc. Most importantly it will combine the expertise of two of the fastest growing companies in health technology. The combined platform of the companies contains a full range of health support; from artificial intelligence powered nudges to world’s leading specialists. This merger will place the company in a strong position in the health technology industry.

The remaining section under "Strength" is available only in the 'Complete Report' on purchase.

Weakness

This section is available only in the 'Complete Report' on purchase.

Opportunity

This section is available only in the 'Complete Report' on purchase.

Threat

1. Technological disruptions in the virtual care industry are common and can affect the business: Rapid technological change, changing consumer demands, short product life cycles, and evolving industry standards characterise the virtual care market. The ability of a company to improve its solutions with next-generation technologies and to develop or acquire and market new services to reach new consumer populations is critical to its success. Teladoc's virtual care and expert medical services have provided the majority of their revenue to date. They've put a lot of money into R&D and acquisitions to improve their current solutions and introduce new high-quality applications and services, and they'll keep doing so. It could have a material negative impact on their business, financial condition, and results of operations if existing clients are unwilling to make additional payments for such new applications, or if new clients and members do not value such new applications. They risk losing customers if they are unable to adapt their solutions and services in a timely manner.

The remaining section under "Threat" is available only in the 'Complete Report' on purchase.

Major Competitors :

  • Amazon
  • Amwell
  • Omada Health Inc.
  • Virta Health Corp.
  • MDLive
  • Talkspace
  • Cerebral
  • Walmart

Major Brands :

  • Betterhelp
  • Livongo health inc.
  • InTouch Health
  • BestDoctors Inc.
  • AmeriDoc LLC
  • TelaDietitian
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    TABLE OF CONTENTS
    DELIVERY AND FORMAT
    WHY CHOOSE US?

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    References used in Teladoc Health SWOT & PESTLE Analysis Report

    1. Annual Report 2021 - https://s21.q4cdn.com/672268105/files/doc_financials/2021/ar/2021-Annual-Report.pdf
    2. Amid Russian Invasion, New Initiative Launches Free Telemedicine For Ukrainians Under Siege -https://www.forbes.com/sites/debgordon/2022/03/21/amid-russian-invasion-new-initiative-launches-free-telemedicine-for-ukrainians-under-siege/
    3. Teladoc | Linkedin - https://www.linkedin.com/feed/update/urn:li:activity:6906561344720756737/
    4. The future of healthcare spending - https://www2.deloitte.com/us/en/insights/industry/health-care/future-health-care-spending.html
    5. Leveraging The Power Of AI In Telehealth - https://www.forbes.com/sites/forbesbusinesscouncil/2020/12/02/leveraging-the-power-of-ai-in-telehealth/?sh=7808730e59bf
    The detailed complete set of references are available on request in the 'Complete report' on purchase.

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    In-text: (SWOT & PESTLE.com, 2022)

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    Teladoc Health, Inc. SWOT and PESTLE analysis has been conducted by Sushil Kumar Panda and reviewed by senior analysts from Barakaat Consulting.

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