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FedEx SWOT & PESTLE Analysis

ID : 52182553| Jan 2019| 15 pages


Business Sector :Logistics

Operating Geography :United States, Global

About FedEx :

FedEx is an integrated transportation service provider. It is one of the largest express transportation company delivering small package worldwide. It provides integrated services under three vertical – FedEx Express, Ground and Freight. FedEx is headquartered in Memphis, Tennessee. It has more than 400,000 team members worldwide.

FedEx Revenue :

US$60,319 Million (year ending 31st May 2017)

Ownership / Major shareholders :

The major holding is by institutions. The top institutional holders with their holding shares as of 31st March 2018, are mentioned below:
1) Vanguard Group INC – 7.13%
2) Primecap Management Company – 5.69% Dodge & Cox – 3.90% as on 03.31.2018
3) State Street Corp – 3.64%
4) BlackRock Inc. – 3.13%

Competitive Analysis of FedEx

The SWOT/ TOWS Analysis for FedEx is presented below:
1. Strong diversity in customer base
2. High degree of cross-selling of existing services
3. Optimal logistic efficiency of the network
1. Model of Operation: Employment of contractual workforce
2. Overdependence on US market
1. Positive outlook for air freight sector
2. Penetration into new geographies
3. Globalisation of US companies
1. Price and availability of fuel
2. Intense competition in the economy
3. Change in Labour laws in operating states
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Detailed SWOT Analysis of FedEx


1. Strong diversity in customer base:The customer base of FedEx is vast and diverse by design. No single customer contributes more than 3% to the total revenue. This reduces the bargaining power of customers and prevents high potential loss to FedEx due to the migration of any customer.

2. High degree of cross-selling of existing services: 96% of U.S. revenue is generated by customers using two or more of the services out of FedEx Express, FedEx Ground, and FedEx Freight. About 77% of the US revenue comes from customers using all the three transportation companies.

3. Optimal Logistic Efficiency of the network: FedEx has invested a lot on automating its facilities enabling it to process growing volumes of packages. It has replaced its every aircraft with new Boeing 767-300 Freighters which are more fuel efficient and require less maintenance. Also, Network enhancements have accelerated service by at least one day in U.S. Recent acquisitions like TNT, GENCO have further expanded their global portfolio of solutions.


This section is available only in the 'Complete Report' on purchase.


This section is available only in the 'Complete Report' on purchase.


This section is available only in the 'Complete Report' on purchase.

Major Competitors :

  • United Parcel Service
  • Deutsche Post AG
  • JB Hunt Transport Services Inc.
  • XPO Logistics
  • C.H. Robinson Worldwide
  • Landstar Systems Inc.

Major Brands :

  • FedEx Services
  • FedEx Office
  • FedEx Express
  • FedEx Trade Networks
  • FedEx Ground
  • FedEx Supply Chain
  • FedEx Frieght
  • FedEx Custom Critical

Key Business Segments / Diversification :

Integrated Shipping & Logistics Couriers and Express Delivery Services

Recent Acquisition / Mergers / Alliance / Joint Ventures / Divestitures :

Open Table Preview
Business Segment
Objective/Synergy Achieved
P2P Mailing LimitedE-Commerce Transportation solutions2018Acquisition Extend product offering in a fast growing market segment while expanding our industrial footprint in North America.
Northwest Research Inc.Inventory research and Management2017AcquisitionAcquisition of Northwest Research helped Fedex in expanding their global logistics portfolio.
Source: Company website and other reliable sources. The detailed table is available in the Complete Report.
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Check Out Analysis of Other Relevant Companies

How to Reference This Page?

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SWOT & (2020). FedEx SWOT & PESTLE Analysis - SWOT & [online] Available at: [Accessed 02 Jul, 2020].

In-text: (SWOT &, 2020)

Copyrights and Disclaimer

FedEx SWOT analysis has been conducted by Roshan Bhatt and reviewed by senior analysts from Barakaat Consulting.

Copyright of FedEx SWOT and PESTLE Analysis is the property of Barakaat Consulting. Please refer to the Terms and Conditions and Disclaimer for usage guidelines.

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FedEx SWOT & PESTLE Analysis
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