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MoneyGram International SWOT & PESTLE Analysis

ID : 52557953| Sep 2020| 15 pages

COMPANY PROFILE -MoneyGram International

Business Sector :Payments and money transfer

Operating Geography :United States, North America, Global

About MoneyGram International :

MoneyGram International is an American Company formed in 1940 with headquarters located in Dallas, Texas. It has offices located all around the world in more than 200 countries. The company deals in money transfer and payment services and is the second largest service provider globally. The company was formed as a result of the merger of Denver-based Integrated Payment Systems and Minneapolis-based Travelers Express. Till 2004, when the company took on the name of MoneyGram International, it was known as Travelers Express. Its services are of two types- Financial Paper Products and Global Funds Transfers. As per 2019 records, the company has an employee base of 2,700 global experts.
MoneyGram International’s mission is “To connect friends and family throughout the world anyway that is convenient by providing a reliable financial connection for life's essentials and daily needs.”

MoneyGram International Revenue :


US$ 1,447.6 million – FY ended Dec 31, 2018 (year-on-year growth of -9.63%)
US$ 1,602.1 million – FY ended Dec 31, 2017

Competitive Analysis of MoneyGram International

SWOT
PESTLE
The SWOT analysis for MoneyGram International is presented below:
Strengths
Weaknesses
1. Broad portfolio of physical and technology based money transfer services
2. Global operations in more than 200 countries
3. Strong technology infrastructure and digital capabilities
1. Dependent on third-party agents for money transfer
2. History of financial woes
3. Poor credit rating to impact fund raising and business outlook
Opportunities
Threats
1. Large global unbanked population
2. Urbanization and migration to developed markets to bring payments market growth
1. Strong competition in money transfer and bill payment services segment
2. Compliance measures and pricing pressure
SWOT & PESTLE (combined)
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Detailed SWOT Analysis of MoneyGram International

 

Strength

1. Broad portfolio of physical and technology based money transfer services: MoneyGram is a leading provider of innovative financial solutions leveraging global financial technology worldwide. They help connect friends and relatives through its money transfer services which run through an omni-channel network offering unparalleled choice and convenience. Apart from money transfer services, MoneyGram’s portfolio includes bill payment services, money order services and official check processing. The Company’s money transfer services are its principal cash cow driving lion’s share of the revenues.

2. Global operations in more than 200 countries: MoneyGram’s has its services footprint spread across their physical and digital network which is available in hundreds of countries and territories. Via multiple channels be it mobile application, web portal - moneygram.com, integration with mobile wallets, a kiosk, or any one of the thousands of agent locations in more than 200 countries and territories, it connects customers in multiple ways that best suits their need and convenience. MoneyGram extends its digital orbit across 64 countries and approximately 350,000 physical locations that fall under its ambit. These are primarily run by third-party businesses and a limited number of Company-operated retail locations.

3. Strong technology infrastructure and digital capabilities: MoneyGram has established strong technology infrastructure in 2018. Its major technology upgrades include, Fully API-driven, Modern service-oriented architecture, virtualization of servers as part of cloud readiness, usage of customer-centric, cloud based tools, continuous event monitoring with best in-class tools, predictive analytics and dashboards and robotics process automation. The company has also enhanced digital capabilities with its new money transfer app which has increased the user base by over 500% since launch. Its digital coverage across markets also grew from 3 countries having online access at the beginning of 2018 to 24 countries having online access by end of 2018. Its mobile app was also available in 15 markets by the end of 2018. The strength of MoneyGram’s technology infrastructure and capabilities has put it amongst the best in class in its peer group.

Weakness

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Opportunity

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Threat

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Major Competitors :

SWOT & PESTLE (combined)
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Check Out Analysis of Other Relevant Companies

References used in MoneyGram International SWOT & PESTLE Analysis Report

1. MoneyGram Annual Reports: https://ir.moneygram.com/annual-reports

2. MoneyGram Investor Presentations: https://ir.moneygram.com/events-presentations

3. Sustainable Development Challenges: https://sustainabledevelopment.un.org/content/documents/2843WESS2013.pdf

4. MoneyGram Products and Services: https://corporate.moneygram.com/products-and-services

5. MoneyGram to forfeit $100 million to settle U.S. fraud case: https://www.reuters.com/article/us-moneygram-fraud-idUSBRE8A80WO20121109

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SWOT & PESTLE.com (2021). MoneyGram International SWOT & PESTLE Analysis - SWOT & PESTLE.com. [online] Available at: https://www.swotandpestle.com/moneygram-international/ [Accessed 24 Sep, 2021].

In-text: (SWOT & PESTLE.com, 2021)

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MoneyGram International SWOT and PESTLE analysis has been conducted and reviewed by senior analysts from Barakaat Consulting.

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