JD.com Inc. SWOT and PESTLE Analysis
ID : 521335453| Feb 2023| 21 pages
COMPANY PROFILE -JD.com Inc.
Business Sector :e-Commerce
Operating Geography :China, Asia, Global
About JD.com Inc. :
Beijing-based JD.com, Inc., also known as Jingdong and formerly known as 360buy, is a Chinese e-commerce business. It is one of the two most successful B2C online retailers in China in terms of transaction volume and revenue, a contributor to the Fortune Global 500, and a serious rival to Tmall, which is controlled by Alibaba. On June 18, 1998, Liu Qiangdong established the business. In 2004, the company's retail platform went online. It began as an online magneto-optical store before expanding to sell electronics, cell phones, computers, and related products. JD.com owns the largest drone delivery system, infrastructure, and capability in the world thanks to investments in high-tech and AI delivery using drones, autonomous technology, and robots. JD Logistics has won two national awards for its contribution to the fight against COVID-19 recently. In June 2022, JD.com, Inc. announced that it had extended its three-year strategic cooperation agreement with Tencent. Tencent will continue to provide the Company with prominent Level I and Level II access points on its Weixin platform.
The USP of JD.com is that it is one of the largest online retailers in China. JD.com’s mission statement is “Powered by Technology for A More Productive and Sustainable World.” And vision is to “Become the Most Trusted Company in the World.”
JD.com Inc. Revenue :
RMB 951,592 million - FY ending 31st December 2021
RMB 745,802 million - FY ending 31st December 2020
Competitive Analysis of JD.com Inc.
SWOT
PESTLE
The SWOT analysis for JD.com is presented below in a matrix followed by the detailed analysis report:
| Strengths | Weaknesses |
| 1. Strategic partnership with Tencent helps get a huge user base to sell products to 2. Partnership with Walmart allows the company to have an offline presence 3. Diversified portfolio of products and services from logistics, digital technologies and properties being offered on site 4. JD.com offers digital marketing services on its e-commerce platform which improves user experience 5. Operates its own logistics service to fulfill the orders 6. Utilization of AI in its marketing services improves operational efficiency | 1. Intense competitions with physical retail stores along with other e-commerce giants reduces profits 2. Poor management of inventory and high annual inventory turnover days affect the costs |
| Opportunities | Threats |
| 1. Use of digital technologies by JD Digits improves operational efficiency 2. Investments in Yonghui, Dada Group, Jiangsu and Vipshop may help in rapid growth of the company 3. Omni-channels initiatives by company may help it reach a wider audience | 1. Risk of cyber-attack may lead to data breaches affecting the reputation of the company |
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Detailed SWOT Analysis of JD.com Inc.
Strength
1. Strategic partnership with Tencent helps get a huge user base to sell products to: In 2014, JD.com and Tencent signed a strategic cooperation agreement and JD.com purchased the e-commerce company and its assets. Serving China's largest online community is Tencent, a well-known internet company. In China, it provides a wide range of internet services, such as social networking, online gaming, and the ability to pay for digital goods. Tencent has a sizable mobile user base, with Weixin and WeChat's monthly active user accounts totaling 1,225 million. Weixin and Mobile QQ, two of Tencent's mobile apps, give JD.com access to their user base, and they also offer traffic and other support on important platforms. When selling physical goods through the e-commerce channel, Tencent prefers to work with JD.com. Tencent also consented to refrain from using any retail or managed marketplace business model in physical goods e-commerce businesses for an eight-year period in China and a few other carefully chosen international markets.
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Weakness
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Opportunity
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Threat
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TABLE OF CONTENTS
DELIVERY AND FORMAT
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References used in JD.com Inc. SWOT & PESTLE Analysis Report
1. Annual Report 2021 - https://ir.jd.com/static-files/e5d705b1-3089-4247-8b12-a4fb69fc025a
2. Afternoon Coffee: Joe Biden becomes 46th US president; Spike in frontline e-commerce hiring; SolarWinds hack leads to critical eye on supply chain - https://spendmatters.com/2021/01/20/joe-biden-46th-president-frontline-e-commerce-workers-solarwinds-hack-supply-chain-afternoon-coffee/
3. Disruption in Chinese E-Commerce During COVID-19 - https://www.frontiersin.org/articles/10.3389/fcomp.2021.668711/full
4. China Urban Households Disposable Income per Capita - https://tradingeconomics.com/china/disposable-personal-income
The detailed complete set of references are available on request in the 'Complete report' on purchase.
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JD.com, Inc. SWOT and PESTLE analysis has been conducted by Amit Kabi and reviewed by senior analysts from Barakaat Consulting.
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JD.com Inc. SWOT and PESTLE Analysis
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